We've been bringing our dog, Franklin, to OC Vet for boarding any time we need to travel. The staff is ALWAYS courteous and ALWAYS remembers Franklin. We had a terrible experience with another boarding facility, and it's a night & day difference -- Franklin is always happy to go to OC Vet, and is always happy whenever he leaves. The staff is also super accommodating, allowing us to bring Franklin's own food, and some of his favorite things to keep him company. I also LOVE that they send a daily text message with a picture so that we can see how he's doing. If I could give more than five stars, I would do it in a hot second!