Meet our groomer, Joann!
Joann started grooming in her teens at a show kennel with Standard Poodles and Shih Tzus. From there she worked at Canine Coiffures in Connecticut and, over the next 20 years, worked her way to manager.
She then decided to move with her family to sunny California and has worked in two other grooming facilities before joining our team at the OC Veterinary Medical Center.
While Joann loves and adores dogs, she has also become an avid cat lover and works as a foster mom for cats and kittens in need for Caring Friends Cat Rescue. She especially likes to work with reducing feral cat population control with spay/neuter and release programs. She recently lost her adored poodle of sixteen years, little Lane.
Joann does not do “assembly line” grooming. She realizes that every pet is unique and has specific requirements, from their age, breed, coat qualities, and medical conditions to their owner’s specific preferences. She loves to talk with pet owners to educate them on how to get the pet to look their best, not only leaving our hospital but every day at home too. Joann is an expert in hand-stripping, clipping, and brushing. If you discuss what you want or bring a picture, she will either make it work, tell you the steps to make it work, or sit you down to realize that what you want may not be possible and suggest excellent alternatives.
Joann does not like the needless shaving of pets. Shaving is a tool many groomers use because it’s quick and that way more pets can be groomed per day. But this may not be required, and can actually cause damage to the coat and increase the risk of complications like skin infections. Certainly, the coat does not grow back the same. Instead, she will work on trimming, brushing, conditioning, and teach you skills for home skin and coat care. If needed, shaving is a last resort. This process does require more work and time, but if you have seen a shaved Labrador, you know what a travesty it is to see.
Joann really wants to meet with you before performing the first grooming. Proper communication is essential in making sure that your pet goes home with the look that you want. She is very amenable to any specific requirements that you may have with your schedule, needing to wait, or even not allowing them to be in a cage. She wants all grooming experiences to be positive. You can even watch the grooming from start to finish (as long as your pet doesn’t get too excited by seeing you through the window).
Your pet needs to be healthy and not stressed by grooming. If a medical condition is found, or stress-free holding techniques are not sufficient, grooming will stop until the doctor is consulted. You will then be notified of any recommendations/changes. Frequently, we find hidden problems with nail, skin, fur, anal glands, or teeth. And for dogs that are stressed, we may make recommendations for sedation and training to reduce future issues.
Your pet needs to be kept current on all vaccinations following our vaccination/examination policy. Just as with boarding, please note the vaccines are more effective if given before exposure occurs.
Fleas are not welcome. We strongly advise monthly flea control like Comfortis, Trifexis or Revolution. If fleas are found, a bath is not sufficient to remedy. Flea dips and shampoos are not allowed as they don’t work and can irritate the sensitive skin of pets. If fleas are found, we will start immediate flea control after discussion with you and the doctor.
If you’d like to meet Joann to consult about grooming your pet, you can meet in our reception area