The OC Veterinary Medical Center is going to paperless records. This will improve accuracy and incorpoarate lab work, digital x-ray images, photos, and video right into your pet’s records. We will also be able to send home with you (or e-mail to save trees) a copy of your pet’s exam including all instructions. Hopefully this will make the visit easier and less mysterious.
The software install starts today and will continue over the next week or so. Unfortunately, there will be some delays as the changeover occurs and we move to the new software. It will be a learning process for all of us and in the short run it might take us more time as we get used to the changes.
On that note, we have made a lot of changes over the last few months…new name, new owner, new doctor, new receptionist (make sure you all meet Laura, she is very nice and is fitting in well with the team). Our health care team has been incredibly supportive of all of the changes and they really love all of you. They are working very hard at making our hospital progressive, professional, and constantly improving the level of care and compassion for your pets (and it was already incredibly high to start with). Please make sure to let them know that their hard work is deeply appreciated, as their hard work will help your pets live longer, healthier lives, and make their visits with us happier and less stressful.
Thank you!