Boarding

We understand how difficult it is to leave your pet. Our goal is to make your pet’s stay as rewarding and comfortable as possible. Our premier facility has much to offer to our canine and feline guests.

We offer both day boarding and overnight care.

For our canine guests:

• Temperature controlled, indoor only, individual suites (housing together is available by request)
• Soothing music for dogs in the kennel.
• Our house diet is prescription Purina EN which is high quality and reduces stress diarrhea. You are welcome to bring your own food or prescription diet.
• Daily monitoring by well-trained medical staff and direct veterinary supervision
• Specialized medical care as needed (such as examination, lab tests, vaccinations)
• Administration of medications and supplements
• Pheromone aromatherapy (Adaptil or Feliway) to help your pets relax
• Lots of TLC by our well-trained animal care team members
• Video/photo text or email updates
• Dog cots and soft blankets provided for every dog.
• Safe, fully enclosed indoor environment for exercise and play.
• Grooming and/or bathing by Joann our highly qualified groomer is available upon request.

For our feline guests:

• Spacious, multi-level suites with a special “seaside view” of our saltwater coral and fish aquarium
• Our house diet is Hill’s Sensitive Stomach/Skin for cats which is high quality and reduces stress diarrhea. You are welcome to bring your own food or prescription diet.
• Daily monitoring by well-trained medical staff and direct veterinary supervision
• Specialized medical care as needed (such as examination, lab tests, vaccination)
• Administration of medications and supplements
• Lots of TLC by our well-trained animal care team members
• Video/photo text or email updates
• Personal cat beds
• Exercise period and stretching time within the cat room

Boarding Requirements

Because diseases spread in confined and shared spaces, we require our guests to be healthy and free of contagious diseases. We require proof of vaccination or we can perform necessary vaccines. A comprehensive physical examination at least annually for vaccination as we feel strongly that regular complete examinations are even more important than vaccinations to maintain your pet’s good health. Vaccines are most effective if given several days ahead of time. If these services are required, please schedule an appointment before boarding date (ideally 48 hours before).

• Current on Rabies vaccination: (within 1 year for dogs under 2 years old, within 3 years for dogs over 2 years). Cats annual Rabies required.
• Current on Distemper-Parvo (FVRCP for cats) vaccination (within 1 year for dogs and cats under 2 years old, within 3 years for dogs and cats over 2 years)
• Current on Bordetella (dogs) and Felv (cats) vaccination (within 1 year)
• Comprehensive physical examination by a veterinarian within 1 year.
• Fecal testing within 1 year (to prevent the spread of intestinal parasites)
• Deworming within 6 months (or monthly heartworm protection given such as Trifexis, Heartguard (dogs), or Revolution (dogs and cats) to prevent the spread of intestinal parasites.
• Fleas spread quite readily from pet to pet. We take every precaution to minimize the risk of fleas. If fleas are found on your pet upon admission or during your pet’s stay, we will give safe, effective flea control. There is a fee for this service. We strongly advise that all pets staying with us to be on monthly safe and effective flea control given prior to their stay.

Bathing/grooming:

While we do everything possible to keep your pet clean and sanitary, sometimes bathing before going home is required. If your pet is with us for more than one week, we highly recommend regular (daily) brushing and a bath before going home. If here for a longer stay, grooming /cleanup baths are strongly advised at least every 2 weeks along with regular brushing. This is for your pet’s comfort and to prevent skin problems. If you wish to schedule a grooming appointment with one of our groomers, we strongly advise filling out the grooming sheet before leaving your pet or discussing your requests with our groomer in person.

Boarding Check-in/Pick up: From 7-5 weekdays and 7-2 on Saturdays and Sundays. To reduce wait time, email/fax vaccination records ahead of time and have written instructions prepared if your pet has any specific needs.

Medications and diet

There more specific you are with instructions, the less likely an error in medication or diet will be made. We will make every effort to follow instructions. Please make sure to bring enough food and medication. We can refill medications and some diets if needed during your pets stay. When leaving your pet with us, please make sure to note when the medication was given and when it is due next. Written or typed instructions are best.

Text message/email

Updates are available at your request. Please specify if you want a brief summary, photos, or video.